Personnel Support Services (PSS)

Function of PSS

The PSS is a confidential information, education: support and referral service designed to give Defence Forces personnel access to information and services both from within the military community and outside it. In many ways it combines the functions of a Citzens Information Centre (CIC) and an Employess Assistance Programme (EAP) within each Barracks. The service is also available tot he families of serving personnel.

All PSS personnel conform to  a prescribed Code of Ethics and confidentialty in their dealings with clients at all times.

Organisation of the PSS

The PSS has an office in each of the Defence Forces Baracks/Posts throughout the country. A qualified Barrack Personnel Support Service Officer (BPSSO), , normally a corporal or seargeant, mans this office. These offices are manned on a full-time basi. Smaller Barracks/Posts are manned on a part-time basis.

Social Worker

Each Brigade/Formation has assigned to it a civilain Defence Forces Social Worker (SW), whose task is to provide, on both a preveentative and curative basis, assitance and support to service personnle and thwir families, and to provide prefessional guidance, where required, to Staff Officers and to BPSSO's.

What PSS can do for you

The PSS is staffed by prefessionally qualified BPSSO's and SWs, who have experience in dealing with a whole range of problems that may exist in a person's life. Its offices contain up to date information on welfare and other related issues., provided by Comhairle and otehr agencies. Liaison with civilian statutory/voluntary agencies (e.g Health Boards, Housing Authorities, etc) and ANSAC (Army - Naval Service - Air Corps Credit Union), CAFNBO (a friendly Society which pays death benefits to members) is a regualr feature of the PSS.

Other functions of the PSS:

  • Pensions and Gratuities
  • Taxation and PRSI
  • Social Welfare Benefits
  • Financial Problems
  • Housing
  • Education
  • Retirement - pre retirement courses
  • Bereavement
  • Suicide Awareness
  • Marital, Family and relationship problems
  • Problem Drinking
  • Stress
  • Interpersonal Relationships
  • Briefing Units and Personnel going overseas on Stress Management and Awareness
  • Conducting Critical Incident Stress Debriefing (CISD) when required.

Additonal information: