Frequently Asked Questions
Find answers to common questions about unacceptable behaviour, reporting and support
Q: What counts as unacceptable behaviour?
A: Unacceptable behaviour in the Defence Forces encompasses:
•Violations of discipline (insubordination, AWOL, conduct prejudice to good order & discipline).
•Integrity breaches (dishonesty, theft, fraud).
•Interpersonal misconduct (harassment, bullying, sexual harassment, discrimination, assault).
•Operational and safety violations—including recklessness, substance abuse, negligence with weapons and security breaches are treated seriously as they endanger lives and compromise mission success.
Professional standards require conduct that upholds the military’s values; violations can result in warnings, suspension, demotion, dismissal, or criminal prosecution depending on severity.
Q: Does unacceptable behaviour include things that happen outside of work?
A: Yes, unacceptable behaviour can extend beyond work hours. Personnel are held to higher conduct standards even off-duty because their actions can reflect on the Defence Force's reputation and undermine public trust. Serious off-duty misconduct—such as criminal activity (assault, theft, DUI), sexual misconduct, harassment, discrimination, or behaviour that brings the military into disrepute—can result in disciplinary action, dismissal, or criminal prosecution. However, minor personal matters typically fall outside military jurisdiction unless they directly impact operational readiness, security clearance status, or the individual's fitness to serve.
Q: Can I report anonymously?
A: You can make a protected disclosure anonymously.
You can get advice anonymously through the Raiseaconcern Service. (Reports made through Administrative Instruction A7 Chapter 1 & Chapter 2, the Ombudsman to the Defence Forces or the Interim Grievance Manager are not anonymous).
Q: What if I’m worried about Reprisal/Retaliation/Penalisation/Victimisation?
A: Reprisal and Retaliation is not permitted in the Defence Forces. You have the right to report misconduct without fear of adverse consequences. A formal policy is under development to protect individuals who raise concerns, make complaints, participate in investigations or support others in doing so, by ensuring they can engage with the Defence Forces reporting processes without fear of adverse consequences.Q: Can I get support even if I don't want to formally report?
A: Yes, our support services are available to help with a wide range of issues so please don’t hesitate to use them regardless of whether you want to formally report. Although, we encourage reporting, we respect your right to choose to report.
Q: What if my complaint is against my direct chain of command?
Q: Do I have to make to make a Formal Complaint to resolve my issue?
A: No. Admin Instruction A7 Chapter 1 allows for the Informal Resolution at the lowest level, providing you with the ability to raise a complaint informally and to see it through to resolution without formally submitting a complaint.
Q: What if I do not understand the complaints procedure?
A: The See Something, Say Something information campaign is designed to explain the complaints procedure, make it easier to understand, encourage speaking up and to provide all information on how to submit a complaint, which can be found through the See Something Say Something Connect page. This page provides the information on how to make a complaint but also where to seek advice if you are still unsure.